Company Policies
Last updated: 16/02/2026
Who We Are
Our website address is: https://store.green.com.na.
We are a Namibian-based organization providing digital products and services.
We value your privacy and are committed to safeguarding your personal data in line with the Namibian Data Protection Bill and international best practices such as the EU General Data Protection Regulation (GDPR).
This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and your rights under Namibian law.
Information We Collect
We may collect the following categories of personal data:
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Identity and Contact Information: Name, email address, phone number, and login credentials.
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Technical Data: IP address, browser type, operating system, and device information.
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Usage Data: Information on how you use our website, including pages visited, interactions, and preferences.
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Media and Uploads: Images or other files uploaded to the site.
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Cookies and Tracking Data: Information collected through cookies, analytics tools, and embedded content.
Comments
When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to assist with spam detection.
An anonymized string created from your email address (a hash) may be provided to the Gravatar service to check if you are using it.
The Gravatar service privacy policy is available here: https://automattic.com/privacy/.
After approval of your comment, your profile picture is visible publicly in the context of your comment.
Media
If you upload images to the website, please avoid uploading images containing embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from uploaded images.
Cookies
We use cookies to improve your browsing experience and website functionality.
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Functional Cookies: Remember your login and display preferences.
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Analytics Cookies: Help us understand how visitors use our site.
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Security Cookies: Protect the site against malicious activity.
If you leave a comment, you may choose to save your name, email, and website in cookies for convenience. These last one year.
Login cookies persist for two days (or two weeks if “Remember Me” is selected). Screen preferences last for one year.
You can delete or block cookies at any time in your browser settings, though some parts of the site may not function properly.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, or articles). Embedded content behaves exactly as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with that content, especially if you are logged into that website.
Lawful Basis for Processing
We process personal data only where permitted by Namibian law, on one or more of the following bases:
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Consent: You have given consent for the specific purpose (e.g., newsletter signup, cookies).
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Contractual Necessity: Processing is necessary to deliver products or services you have requested.
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Legal Obligation: Processing is required by law or regulation.
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Legitimate Interest: Processing is necessary for our legitimate business operations (e.g., website analytics, security) provided it does not override your fundamental rights.
Who We Share Your Data With
We do not sell, rent, or trade user data.
Your data may be shared only with trusted third-party service providers (such as hosting, analytics, or spam detection tools) that comply with equivalent data protection standards.
If you request a password reset, your IP address will be included in the reset email.
Data Retention
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Comments and their metadata are retained indefinitely to recognize and approve follow-up comments automatically.
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Registered users’ personal data is stored in their user profiles and may be viewed, edited, or deleted by the user at any time (except the username).
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Data may be retained for legal, security, or administrative reasons in compliance with Namibian law.
Your Data Protection Rights
Under the Namibian Data Protection Bill, you have the following rights:
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Right to Access – You may request a copy of the personal data we hold about you.
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Right to Rectification – You can request correction of any inaccurate or incomplete data.
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Right to Erasure (“Right to be Forgotten”) – You may request deletion of your data when it is no longer needed or if consent is withdrawn.
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Right to Object or Restrict Processing – You may object to certain data processing or request restrictions.
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Right to Data Portability – You may request your personal data in a structured, commonly used format.
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Right to Withdraw Consent – You may withdraw consent for processing at any time, without affecting the lawfulness of prior processing.
To exercise your rights, please contact us using the details below.
Data Security
We apply appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
These measures include secure server connections (SSL), access control, regular system monitoring, and staff confidentiality agreements.
International Data Transfers
Where we use service providers or tools located outside Namibia, we ensure that your data is protected under equivalent safeguards, consistent with international standards such as the GDPR.
Where Your Data Is Sent
Visitor comments and some form submissions may be checked through an automated spam detection service or other security services.
Contact Information
If you have any privacy-related concerns or wish to exercise your data protection rights, you can contact us at:
Data Protection Contact:
Green Enterprise Solutions (Pty) Ltd.
Email: support@green.com.na
Phone: +264 (0)61 416 300
Fax: +264 (0)61 402 652
Box: 23719 Windhoek
Address: 3rd Floor, Old Power Station
C/O Noble & Armstrong Street, Southern Industrial
Windhoek
Khomas
Namibia
Website: https://www.green.com.na
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in law, technology, or business operations. Updates will be posted on this page with the revised date.